Agreements & Policies

General information on the Personal Data Law
Law No. 6698 on the Protection of Personal Data (hereinafter referred to as KVKK) was adopted on 24 March 2016 and published in Official Gazette No. 29677 dated 7 April 2016. Part of KVKK entered into force on the date of publication and part on 7 October 2016.

Information as Data Controller
In accordance with KVKK No. 6698 and in our capacity as Data Controller, your personal data will, within the framework explained on this page, be recorded, stored, updated, disclosed / transferred to third parties where legislation permits, classified and processed in the ways listed in KVKK.

How your personal data may be processed
In accordance with KVKK No. 6698, the personal data you share with our Company may be processed by us by being obtained, recorded, stored, modified, reorganized, in short by being subjected to any operation performed on the data, wholly or partly automatically, or by non-automatic means provided that it is part of any data recording system. Under KVKK, any operation performed on data is regarded as “processing of personal data”.

Purposes and legal grounds for processing your personal data
The personal data you share,
in order to perform the requirements of the services we provide to our customers in a manner consistent with the requirements of the contract and of technology, and to be able to develop the products and services we offer;
in order to record identity, address and other necessary information to establish the details of the party to a transaction within the scope of Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on Consumer Protection, the Regulation on Electronic Commerce Intermediary Service Providers and Electronic Commerce Service Providers published in Official Gazette No. 32058 dated 29.12.2022, prepared on the basis of these regulations, the Distance Contracts Regulation published in Official Gazette No. 29188 dated 27.11.2014 and other relevant legislation;
in order to arrange the payment systems that are mandatory in the field of banking and electronic payment and all records and documents that will serve as the basis for a transaction in the form of an electronic contract or on paper, and to comply with the information retention, reporting and notification obligations required by legislation and prescribed by other authorities;
in order to be able to provide information to public prosecutors’ offices, courts and relevant public officials, upon request and as required by legislation, in matters relating to public security and in legal disputes;
will be processed in accordance with KVKK No. 6698 and the relevant secondary regulations.
Information on third parties or institutions to which your personal data may be transferred. For the purposes stated above, the persons / institutions to which the personal data you share with our Company may be transferred are, primarily, our solution partners relating to our Website / application infrastructure, suppliers, persons and institutions relating to the services offered such as cargo companies, program partner institutions with which we cooperate and from which services are received in order to carry out our activities and/or in the capacity of Data Processor, domestic / foreign institutions and other third parties.
Manner in which your personal data is collected
Your personal data,
through forms on our Company’s website, mobile and web applications and other digital services, such as name, surname, Turkish identity number, address, telephone, business or personal e-mail address, together with data including preferences on pages accessed with a username and password, IP records of transactions carried out, cookie data collected by the browser and browsing duration and details, and location data;
· from verbal, written or electronic media through our sales and marketing department employees, our branches, our suppliers, other sales channels, paper forms, business cards, and channels such as digital marketing and call center;
· from persons who share their personal data with our Company for purposes such as establishing a commercial relationship, making a job application or submitting an offer, by business card, résumé (CV), offering or other means, in a physical or virtual environment, face to face or at a distance, verbally or in writing or electronically;
· in addition, from data obtained indirectly through different channels, from (micro) websites and social media used for purposes such as websites, blogs, contests, surveys, games and campaigns, e-newsletter reading or click activity, data offered by publicly available databases, and profiles and data open to sharing from social media platforms;
· from data transferred from external systems and data sources that the user connects to the service;
may be processed and collected.

Personal data processed in applications and digital services
When our Company’s website, mobile and web applications and digital services including API services are used, the following personal data may be processed, depending on the feature used:
· Identity and contact information: name, surname, e-mail address, telephone number, profile image; verification of the e-mail address or telephone number with a verification code when the account is created.
· Account and login information: authentication information; if social login (e.g. Google, Apple) is preferred, limited profile information (name, e-mail address) transferred from the relevant provider.
· User-generated content: records, notes, comments, questions, messages, order and reservation information, and added content such as photographs, images, documents, files, voice recordings and handwritten signatures.
· Location information: device location when the relevant feature is used and device permission is granted; where the service requires it, location shared by personnel for service verification purposes, and workplace, equipment and device locations. Location permission can be revoked at any time from the device settings.
· Device contact data: in services that have a contact matching feature, after the user’s explicit in-app consent and device permission, the telephone numbers of the persons in the device contacts may be processed in order to match them with registered users; numbers that do not match may be stored only as irreversible keyed digests, so that the contact owner can be informed when that person later joins the service. Digests are deleted at the end of the period set in the service, counted from the last refresh; the contact link can be removed by the user at any time, and when the account is deleted all contact data is deleted. A person who has a registered number in their contacts may see a user whose number has been verified as a friend suggestion; the user can turn this off within the service. Contact permission can be revoked at any time from the device settings.
· Voice input: in services that have a voice input feature, speech may be converted to text by the speech recognition feature of the device or browser.
· Purchase and payment records: records such as the date, amount and status of the transaction, and invoice information (such as legal name or title, tax number, tax office, address). Invoice information is collected for the purpose of issuing invoices; the national identity (T.C. kimlik) number is collected as optional for individual users, and for businesses a tax number (the tax identification number, or the national identity number for a sole proprietorship) is requested for the invoice. Card number and security code are not collected in the applications; card payment is made only on the common payment page described in the Privacy and Security Policy (S/02); in purchases made through mobile application stores the relevant store collects the payment.
· Preference and technical data: notification preferences, device and session information, usage records.
· Device and measurement data: measurement, status, alarm and event records transferred from devices, sensors and equipment connected to the service, and the identifying and technical information of these devices; this data is mostly business data, but it has the nature of personal data to the extent that it can be associated with persons.
· Persons defined in the system by the institution: if the institution or business using the service registers persons such as personnel, notification recipients, contact persons, customers and suppliers in the service, the name, surname, telephone, e-mail, job title and similar information of these persons, and their responses to alarms and notifications and transaction records.
· Sharing and business-to-business process data: where the service offers them, information made accessible through time-limited or revocable sharing links and public cards (QR code or link) (persons who have the link or code can see this information); documents and records uploaded by service providers and businesses, such as offers, authorization and qualification documents and reports, and the contact information relating to them.
· Data in connected external sources: data transferred, for the feature used, from external systems, databases or services that the user chooses to connect to the service; this data may contain personal data belonging to the user’s employees, customers, suppliers or other third parties; in this case our Company’s capacity as data processor is described in the relevant section of this policy.
This data is processed for the purposes of membership creation and authentication, provision of application functions, monitoring of device and measurement data, delivery and reporting of alarms and notifications, conduct of business-to-business request, offer and sharing processes, presentation to other users, in the services where the relevant feature is offered, of aggregate and anonymous statistics derived from user records without identifying anyone, performance of purchase and invoicing transactions, sending notifications subject to user preference, content moderation and evaluation of community reports, ensuring service security and fulfilling legal obligations.

Legal grounds for processing personal data
Your personal data is processed on the basis of the legal grounds listed in articles 5 and 6 of KVKK: the establishment or performance of a contract, fulfillment of a legal obligation, the legitimate interest of the data controller (such as ensuring the security and quality of the service) and, where necessary, explicit consent (such as for commercial electronic messages and non-essential cookies). Special categories of personal data (e.g. health, biometric and genetic data) are processed, only where the relevant service is offered in a way that processes this data, on the basis of explicit consent within the framework of the conditions provided in article 6 of KVKK or another legal ground provided in legislation; persons using the Services must not enter this data into the Services without providing the legal ground required for processing.

Third-party service providers
To the extent necessary for the provision of the Services, personal data may be shared with third parties such as mobile application stores, authentication and notification infrastructure providers, hosting and cloud infrastructure and analytics service providers, payment service providers, map, address and location (geocoding), weather and marine data providers, SMS, e-mail, messaging and voice call transmission services, integration service providers such as e-document, accounting, cargo and marketplace, service providers that provide artificial intelligence-supported features (including services that generate text, images, audio and video), and consultants, dealers and business partners authorized by our Company or the user. In the services where artificial intelligence-supported features are used, the content required for the relevant feature may be transmitted to these service providers for processing.

Your personal data obtained before KVKK entered into force
Your personal data that was lawfully obtained before 7 April 2016, the date KVKK entered into force, through membership, electronic message consent, purchase of products / services and other means, is also processed and retained in accordance with the terms and conditions regulated in this document.

Transfer of your personal data abroad
Your personal data collected by any of the methods listed above, to be processed in Türkiye or processed and retained outside Türkiye, may also be transferred, provided that it remains within the scope of KVKK and in line with the purposes of the contract, to service intermediaries located abroad. The transfer is made, provided that one of the conditions stated in articles 5 and 6 of KVKK exists and pursuant to article 9 of KVKK: where an adequacy decision has been issued by the Personal Data Protection Board regarding the country, the sectors within the country or the international organizations to which the transfer will be made; where there is no adequacy decision, where one of the appropriate safeguards provided in the same article is ensured; and, where this cannot be ensured either, only on an occasional basis where one of the cases listed in the same article exists.

Storage and protection of personal data
Your personal data will be kept confidential in the database and systems located at our Company pursuant to article 12 of KVKK; it will not be shared with third parties in any way except for legal requirements and the arrangements stated in this document. Our Company is obliged, pursuant to article 12 of KVKK, to prevent the unlawful processing of personal data in the systems and databases containing your personal data, to prevent access by unauthorized persons, and to take software measures such as access management and physical security measures. If it is learned that personal data has been obtained by others through unlawful means, the situation will be notified immediately, in writing and in accordance with the legal regulation, to the Personal Data Protection Board.

Retention periods
Your personal data is kept for the period required by the processing purpose and for the retention and limitation periods provided in the relevant legislation. Invoices, payment records and commercial books and documents are kept for the period provided in tax and commercial legislation, and access records for the period provided in the legislation on the regulation of broadcasts made on the internet. At the end of the period, personal data is deleted, destroyed or anonymized.

Deletion of the account
When a user account is deleted, the personal data belonging to the account is deleted or anonymized. Records shared with other users (such as comments, messages, orders and reservations) may be kept in anonymous form with the author’s identity removed; structural personal fields in these records, such as address, telephone and note fields, are cleared. Data subject to a legal retention obligation is kept for the relevant period and, at the end of the period, is deleted, destroyed or anonymized. If there is an automatically renewing subscription purchased through a mobile application store, billing continues at the store; the subscription is canceled from the store’s subscription management screen. You can also submit your deletion requests to info@abibasoft.com.

Personal data of children
Personal data of persons under 18 years of age is not knowingly collected without the approval of the legal representative; if it is determined that such data has been collected without approval, it is deleted.

Keeping personal data up to date and accurate
Under article 4 of KVKK, our Company is obliged to keep your personal data accurate and up to date. In this context, in order for our Company to fulfill its obligations arising from the legislation in force, our Customers need to share their accurate and up-to-date data or update it through the website / applications.

Rights of the data subject under KVKK No. 6698
Pursuant to article 11 of KVKK No. 6698, the rights of the Data Subject are as follows:
The Data Subject has the right, by applying to our Company (the data controller), regarding themselves, to:
1. Learn whether personal data is processed,
2. Request information about it if personal data has been processed,
3. Learn the purpose of processing personal data and whether it is used in accordance with that purpose,
4. Know the third parties to whom personal data is transferred domestically or abroad,
5. Request correction of personal data if it has been processed incompletely or incorrectly,
6. Request deletion or destruction of personal data within the framework of the conditions provided in article 7 of KVKK,
7. Request that, where personal data is corrected, deleted or destroyed, these operations also be notified to the third parties to whom the personal data has been transferred,
8. Object to the occurrence of a result against themselves by the analysis of the processed data exclusively through automated systems,
9. Request compensation for the loss if they suffer a loss due to the unlawful processing of personal data.
These are the rights of the Data Subject.

Application procedure
You can submit your requests regarding your rights above in writing or via registered electronic mail (KEP), secure electronic signature, mobile signature or the e-mail address you previously notified to our Company, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. Applications are concluded free of charge as soon as possible according to the nature of the request and within thirty days at the latest; if the transaction requires a separate cost, a fee in the tariff determined by the Personal Data Protection Board may be charged.

Information as Data Processor
With regard to personal data of employees, customers, suppliers, notification recipients and similar persons that institutions and businesses using the Services enter into, upload to or transfer to the service from connected external sources, and personal data in device and measurement records, the data controller is the relevant institution or business; our Company holds the capacity of data processor, processing this data for the purpose of providing the service and in line with the instructions of the relevant institution.
In this context, our Company processes data only within the framework of the provision, maintenance and security of the service and the institution’s instructions, takes the necessary technical and administrative measures pursuant to article 12 of KVKK, imposes a confidentiality obligation on persons who can access the data, may use service providers such as hosting, cloud, notification and artificial intelligence as sub-processors, deletes, destroys, anonymizes or returns the data upon termination of the service in line with the institution’s instructions and legislation, shares data subjects’ applications with the institution so that the institution can fulfill its data controller obligations, and assists to a reasonable extent.
The institution is responsible for obtaining the data lawfully, informing the data subjects and, where necessary, obtaining their explicit consent. Where deemed necessary, a separate data processing agreement supplementing this section may be concluded between the parties.

Registered with the Ankara Chamber of Commerce under registration number 439792 and located at Ankara Teknopark, İvedik OSB Mh. 2224. Cd. No: 1/115 Yenimahalle/ANKARA, ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ. is the Data Controller under KVKK with respect to the processing activities described above.

Data Subjects may direct their questions, opinions or requests to any one of the contact channels below:
E-mail: info@abibasoft.com
Telephone: +90 850 840 76 91

All services provided on our website, in our applications and in our other digital services (Services) belong to our company ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ., located at Ankara Teknopark, İvedik OSB Mh. 2224. Cd. No: 1/115 Yenimahalle/ANKARA, and are operated by our company.

Our Company may collect personal data for various purposes. Below it is stated how and in what manner the personal data collected is gathered, and how and in what manner this data is protected.

By way of membership or the completion of various forms and surveys on our Website / applications, certain personal information about our members (such as name and surname, company details, telephone, address or e-mail addresses) is collected, owing to the nature of the services provided by our Company.

From time to time our Company may send its customers and members campaign information, information about new products and promotional offers. Our members can make every choice about whether or not to receive such information when registering; afterwards, after logging in as a member, they can change this choice in the account information section, or notify us through the link in the information message sent to them.
Personal information transmitted electronically to our Company by our members during the confirmation process carried out through the Services or by e-mail will not be disclosed to third parties outside the purposes and scope determined by the Terms of Use (S/03) we conclude with our members.
Where permitted by law, commercial electronic messages directed at businesses and merchants may also be sent in accordance with the commercial electronic message legislation (including Message Management System records). Recipients can notify us at any time, free of charge and without giving a reason, that they do not wish to receive such messages; the opt-out request is carried out within the period set by legislation and no further commercial electronic message is sent to the recipient.

In order to identify problems with the system and to resolve quickly any problems or disputes that may arise in relation to the service provided, our Company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.

Beyond the purposes and scope determined by the Terms of Use (S/03), our Company may use the information requested, itself or through persons it cooperates with, for direct marketing purposes. Personal information may also be used to contact the user where necessary. Information requested by our Company, information provided by the user, or information relating to transactions carried out through the Services may, beyond the purposes and scope determined by the Terms of Use (S/03), be used by our Company and the persons it cooperates with in various statistical evaluations, in building databases and in market research, without disclosing the identity of our members.

Our Company undertakes to keep confidential information strictly private and confidential, to regard this as an obligation of secrecy, and to take all necessary measures and exercise the necessary care to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain, from being used without authorization or from being disclosed to a third party.

CREDIT CARD SECURITY
Our Company places the security of the credit card holders making payments first and foremost. Your card number and security code (CVV/CVC) are not stored in any database, file or log of our Company; they are held in memory only while the payment is in progress, so that the transaction can be forwarded to the bank.

Payments made by credit card are taken on the common payment page at abibasoft.com; card details are entered only on this page. You can tell that you are on a secure page from the address beginning with https:// and from the lock icon in your browser’s address bar. Your card details are encrypted with the TLS (Transport Layer Security) protocol and transmitted to our payment service and from there to the relevant bank for authorization. Transactions on the payment page go through your bank’s 3D Secure verification (e.g. a one-time password sent to your mobile phone), and the result of the payment is determined by the bank’s response. This information is used only in connection with the payment transaction and in line with the instruction you have given.

For recurring (subscription) payments, your card is stored only with your explicit consent and at the bank (tokenization): the card number itself is not held by our Company; only the encrypted card key (token) generated by the bank and the first 6 and last 4 digits of the card number are retained. You can delete your saved card at any time; the key of a deleted card is never used again.

The reliability of the payment / invoice / delivery address information of orders placed online by credit card is checked by our Company against credit card fraud. For this reason, before the orders of customers placing an order through our Services for the first time can reach the supply and delivery stage, the accuracy of their financial and address / telephone information must first be confirmed. To verify this information, the customer who is the credit card holder or the relevant bank is contacted where necessary.

Only you can access and change all the information you provide when registering as a member. Provided that you keep your member login details secure, it is not possible for others to access or change information about you. For this purpose, your information is transmitted during membership transactions over a connection encrypted with TLS (Transport Layer Security).

Internet shopping sites that have an information line or customer service and state their full address and telephone details are preferred more and more today. This way you can obtain detailed information on any matter that comes to mind and can obtain more reliable information about the trustworthiness of the company providing the online shopping service.

Note: We recommend that you check that the company’s full address and telephone number appear on internet shopping sites. If you are going to shop, before making your purchase note down all the telephone / address details of the store from which you buy the product. If you do not trust it, confirm by telephoning before shopping. On all of our Company’s internet sites, all information about our Company and its place of business is stated.

CARD DETAILS ARE NOT TAKEN BY MAIL ORDER OR BY TELEPHONE
Our Company does not take credit card details by mail order or by e-mail, telephone, fax or message, and does not accept payment by these means. Payment by card is taken only on the common payment page, with the bank’s 3D Secure verification. Do not trust messages that ask for your card details by any means other than this page, and report them to info@abibasoft.com.

THIRD-PARTY WEBSITES AND APPLICATIONS
The Services may provide links to other sites within the website and applications. Our Company bears no responsibility for the privacy practices or content of sites accessed through these links. The Privacy Policy principles in this agreement relate only to the use of the Services and do not cover third-party websites. Third-party service providers that may be used in the applications are described in the Personal Data Policy (S/01).

EXCEPTIONAL CASES
In the limited cases set out below, our Company may disclose information about users to third parties outside the provisions of this “Privacy Policy”. These cases, which are limited in number, are as follows;

1. Complying with the obligations imposed by the legal rules in force issued by a competent legal authority, such as laws, decrees having the force of law and regulations,

2. Fulfilling and enforcing the requirements of the Terms of Use (S/03) and other agreements that our Company concludes with users,

3. A request for information about users for the purpose of conducting an investigation or inquiry properly carried out by a competent administrative or judicial authority,

4. Cases where providing information is necessary to protect the rights or safety of users.

E-MAIL SECURITY
Never write your credit card number or passwords in e-mails that you send to our Company’s Customer Services in connection with any order of yours. Information contained in e-mails can be seen by third parties. Our Company cannot guarantee under any circumstances the security of information transmitted through your e-mails.

BROWSER COOKIES
Our Company may obtain information about users who visit the Services and about how users use the website by means of a technical communication file (Cookie). The technical communication files mentioned are small text files that an internet site sends to the user’s browser to be stored in main memory. The technical communication file makes the use of the Internet easier by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site and how long they stay on it, and to dynamically generate content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from main memory or from your e-mail. Most browsers are by default set to accept the technical communication file, but users, if they wish, can change the settings so that the technical communication file is not received or so that a warning is given when it is sent.
On the internet sites and product sites belonging to our Company there may be essential cookies or local storage records, such as language and information preferences, as well as, if used, analytics tools aimed at measuring visit statistics and marketing cookies; analytics and marketing cookies are used only with your explicit consent. You can block or delete non-essential cookies in your browser settings. Where a cookie notice or preference screen is offered on the sites, you can also manage your cookie preferences through that route.

Our Company may amend the provisions of this “Privacy Policy” at any time by publishing them on the site, by sending an electronic mail to users, or by publishing them on its website. If the provisions of the Privacy Policy are amended, they enter into force on the date they are published.
For any questions and suggestions about our privacy policy, you can send an e-mail to info@abibasoft.com. You can also reach our Company at the contact details below.

Company Title: ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ.
Address: Ankara Teknopark, İvedik OSB Mh. 2224. Cd. No: 1/115 Yenimahalle/ANKARA
E-mail: info@abibasoft.com
Tel: +90 850 840 76 91

Please read these ‘terms of use’ carefully before using our site.

These terms apply to our Company’s website, mobile and web applications and digital services including API services (Services); the term ‘site’ used in the text also covers these applications and services. If features aimed at businesses (such as business profile, catalog, order and messaging) are offered in the Services, businesses use these features within the scope of their own commercial activities; unauthorized copying of the service content, collecting it by automated methods or redistributing it is prohibited.

Our customers and users who use the Services are deemed to have accepted the following terms:
The web pages on our site and all pages linked to it, together with the applications (‘site’), are the property of, and are operated by, the company ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ. (Company), located at Ankara Teknopark, İvedik OSB Mh. 2224. Cd. No: 1/115 Yenimahalle/ANKARA. By benefiting from the services on the site and continuing to use them, you (‘User’) are deemed to have accepted that you are subject to the following terms while using all the services offered on the site; that, under the laws to which you are subject, you have the right, authority and legal capacity to sign a contract; that, if you are under 18 years of age, you use the Services only with the permission of your legal representative; that, if a higher age limit is stated in the terms of the relevant service, you comply with it; that you have read and understood this agreement; and that you are bound by the terms written in the agreement.

A User who uses the Services on behalf of a legal entity (institution) declares that the User is authorized to accept these terms on behalf of that legal entity; in this case the party to the account and to this agreement is the relevant legal entity. More than one user may be linked to the same account; management of the account and compliance of the users linked to the account with these terms are the responsibility of the legal entity that owns the account.

This agreement imposes rights and obligations on the parties regarding the site that is the subject of the agreement, and when the parties accept this agreement they declare that they will fulfill the said rights and obligations completely, correctly and on time, within the terms required in this agreement.

1. Responsibilities
1.1. The Company always reserves the right to make changes to prices and to the products and services offered.
1.2. The Company accepts and undertakes that the member will be able to benefit from the services that are the subject of the agreement, except for technical failures.
1.3. The User accepts in advance that the User will not reverse engineer the site or carry out any other action aimed at finding or obtaining its source code, and that otherwise the User will be responsible for damages arising to third parties and legal and criminal action will be taken against the User.
1.4. The User accepts that, in the User’s activities on the site, in any part of the site or in communications, the User will not produce or share content that is contrary to general morality and decency, contrary to law, damaging to the rights of third parties, misleading, aggressive, obscene, pornographic, damaging to personality rights, contrary to copyright, or that encourages illegal activities. Otherwise the User is entirely responsible for the damage that arises, and in this case the ‘Site’ officials reserve the right to suspend or terminate such accounts and to initiate legal proceedings. For this reason, they reserve the right to share information about activities or user accounts if information requests come from judicial authorities.
1.5. The relationships of the site’s members with one another or with third parties are their own responsibility.
1.6. Content created by users (such as comments, questions, messages and business notices) may not be unlawful, contrary to general morality, misleading or of a nature that infringes the rights of others. The Company reserves the right to remove content in breach that is reported or that it detects and to restrict the relevant account; content reports can be submitted to info@abibasoft.com or through the reporting channels offered in the service.
1.7. Third-party businesses featured in the Services, and the products, services and content they offer, are the responsibility of the relevant business. The Company is not a party to the commercial relationship between the business and the user; responsibility for products, services, prices, stock, delivery and quality belongs to the relevant business. Sponsored content or advertisements of businesses, their offers and the documents and reports they upload may also appear in the Services; the accuracy, currency, legal compliance and official validity of these are the responsibility of the relevant business. Even if the Company verifies documents, authorization or qualifications of service-provider businesses, this verification does not constitute a guarantee as to the quality, adequacy or outcome of the service offered by the business.
1.8. The User declares that the content and data that the User uploads, enters or connects to the Services (such as records, documents, files and data transferred from external systems) belong to the User or that the User has the authority to use them. The Company does not take over ownership of this content and data; it has the right to process it only to the extent necessary to provide and maintain the service, ensure its security and fulfill its legal obligations.
1.9. The User accepts that the User has the necessary authority to access and operate the data in external systems, databases or services that the User connects to the service, and that, if this data contains personal data belonging to third parties, the User is responsible for its lawful processing. In the processing of data in connected sources, the Company may hold the capacity of data processor, acting for the purpose of providing the service and in line with the User’s instructions; in this case, the terms relating to data processing are regulated in the relevant section of the Personal Data Policy (S/01) and, where necessary, in separately concluded agreements.
1.10. The User accepts that Company personnel, and consultants, dealers or business partners authorized by the Company or by the User, may access the account and the content in the account for the purposes of account management, resolving support requests, installation or consulting, only within the limits of their authority and purpose. This access may be recorded. Managing the access authorizations granted to the account and revoking them when necessary is the User’s responsibility; the actions of persons authorized by the User are deemed to belong to the User.

2. Intellectual Property Rights
2.1. All registered or unregistered intellectual property rights on this Site, such as title, business name, trademark, patent, logo, design, information and methods, belong to the firm that operates and owns the site or to the person indicated, and are protected by national and international law. Visiting this Site or benefiting from the services on this Site confers no right whatsoever over these intellectual property rights.
2.2. The information on the Site may not in any way be reproduced, published, copied, presented and/or transferred. The whole or any part of the Site may not be used on another website without permission.
2.3. The Company offers the Services (mobile and web applications, API services and, if any, software components installed on the User’s side) to the User only within the scope of these terms, the purchased subscription or package and, if any, the license document, as a time-limited, non-exclusive, non-transferable right of use that cannot be sublicensed. Ownership of the software and all intellectual property rights remain with the Company or its licensors; the User may not copy, modify, rent or make the software available to third parties, and may not use it in a manner that exceeds the scope of the right of use (such as users, devices, equipment, modules and term). If an on-premises installation is made, installation, updates and loading of the license file are subject to the terms in the relevant license document; when the license term expires or its scope is exceeded, the Company may restrict the relevant features.
 

3. Confidential Information
3.1. The Company will not disclose to third parties the personal information that users transmit through the site. This personal information includes any other information aimed at identifying the User, such as the person’s name and surname, address, telephone number, mobile phone, e-mail address, and will be referred to in short as ‘Confidential Information’.
3.2. The User accepts and declares that the User consents, limited to use within marketing activities such as promotion, advertising, campaigns, promotions and announcements, to the firm that owns the Site sharing the User’s contact, portfolio status and demographic information with its affiliates or the group companies to which it belongs. This personal information may be used within the firm to determine customer profiles, to offer promotions and campaigns suited to the customer profile, and to carry out statistical studies.
3.3. Confidential Information may be disclosed to official authorities only if this information is requested by official authorities in due form and in cases where making a disclosure to official authorities is mandatory under the mandatory provisions of legislation in force.
 

4. Disclaimer of Warranties: THIS ARTICLE OF THE AGREEMENT SHALL BE VALID TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SERVICES PROVIDED BY THE COMPANY ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND THE COMPANY MAKES NO WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OF ANY OTHER NATURE, IN RELATION TO THE SERVICES OR THE APPLICATION (INCLUDING ALL INFORMATION CONTAINED IN THEM), INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
4.1. Information, scores, forecasts, maps, weather and marine data and similar content offered in the Services are for information and advisory purposes only; no guarantee of accuracy, currency or fitness for a particular purpose is given. In matters relating to legislation and official regulations, the final authoritative sources are the relevant official institutions and the legislation in force.
4.2. The User is responsible for the decisions the User makes and the activities the User carries out based on content offered in the Services, for personal and property safety during those activities, and for obtaining the necessary permits and licenses. The Company cannot be held liable, to the maximum extent permitted by legislation, for loss of life and property, or for material or moral damage, that may arise as a result of decisions taken or acts performed on the basis of service content.
4.3. The Company’s liability is limited to the maximum extent permitted by legislation; indirect damages, loss of data, loss of business and loss of revenue fall outside the scope of this liability. This limitation does not remove the Company’s liability arising from its intent or gross negligence.
4.4. Artificial intelligence-supported features may be offered in the Services. The outputs of these features are for information and suggestion purposes; they are not guaranteed to be exact, complete or error-free and do not replace expert opinion or professional advice. Final decisions and actions based on the output are the User’s responsibility; it is essential that the User reviews outputs before applying them. The User agrees not to enter special categories of personal data (such as health data and biometric data) into artificial intelligence-supported features. The content required to provide the feature may be transmitted for processing to the service providers stated in the Personal Data Policy (S/01). The User declares that the User has obtained the necessary permission and authority regarding the personality rights and personal data of the persons appearing in the images, audio, text and other content that the User uploads or enters into artificial intelligence-supported features, and regarding the intellectual property rights of third parties. Using text, image, audio and video content created with generative features to imitate or mislead real persons (including their voices and appearances), or for purposes that are unlawful or contrary to general morality and harmful, is prohibited; the Company and artificial intelligence service providers may reject, restrict or remove such inputs or outputs. Rights of use regarding the generated content are determined to the extent permitted by legislation and the terms of the relevant artificial intelligence service provider; the Company does not guarantee that this content is original, does not infringe the rights of third parties or will enjoy rights protection. The Company cannot be held liable, to the maximum extent permitted by legislation, for damages arising from artificial intelligence outputs.
4.5. Measurement, status and alarm data received from devices, sensors or connected external systems in the Services, and notifications (those delivered through channels such as push notifications, e-mail, SMS, voice calls and messaging applications), depend on the operation of devices, connection, power, network, operating system and third-party transmission services. It is not guaranteed that data and notifications will be transmitted or delivered without interruption, without delay, completely or accurately. The User is responsible for the installation, calibration, maintenance and measurement accuracy of devices and sensors, for keeping recipient information and notification preferences up to date, and for taking their own additional control and backup measures for critical processes.
4.6. It is not guaranteed that records, reports, documents and outputs produced by the Services (such as measurement, calibration, validation, inspection, audit or traceability records) will be accepted by a particular legislation, standard or institution, will carry official validity, or will be found suitable in an audit. The User is responsible for assessing whether outputs comply with the relevant legislation and standards, and for completing the necessary approvals, permits, documents and the procedures of authorized persons or bodies. Unless expressly stated otherwise in the relevant service, the Services are not offered as a medical device, diagnostic or treatment tool, nor in a manner that replaces an accredited laboratory, inspection or certification body.
 

5. Registration and Security
The User is obliged to provide correct, complete and up-to-date registration information. Otherwise this Agreement will be deemed breached and the account may be closed without notifying the User.
The User is responsible for password and account security on the site and on third-party sites. Otherwise the Company cannot be held liable for resulting data loss, security breaches, or damage to hardware and devices.

6. Force Majeure
If the obligations arising from the agreement become impossible for the parties to perform because of reasons beyond the control of the parties, such as natural disasters, fire, explosions, civil wars, wars, uprisings, popular movements, declaration of mobilization, strikes, lockouts and epidemic diseases, infrastructure and internet failures, and power outages (hereinafter collectively referred to as “Force Majeure”), the parties are not liable for this. During this period the rights and obligations of the Parties arising from this Agreement are suspended.

7. Integrity and Enforceability of the Agreement
If one of the terms of this agreement becomes invalid in whole or in part, the remainder of the agreement continues to remain valid.

8. Amendments to the Agreement
The Company may change the services offered on the site and the terms of this agreement, in whole or in part, at any time. Significant changes may be announced by methods such as in-service notification, e-mail or publication on the site; changes will be effective from the date they are published on the site. It is the User’s responsibility to follow the changes. By continuing to benefit from the services offered, the User is deemed to have accepted these changes as well.

9. Notices
All notices to be sent to the parties regarding this Agreement will be made through the Company’s known e-mail address and the e-mail address the user stated in the membership form. The User accepts that the address stated when registering is a valid notification address, that the User will notify the other party in writing within 5 days if it changes, and that otherwise notices made to this address will be deemed valid.

10. Evidence Agreement
In any disputes that may arise regarding transactions relating to this agreement between the parties, the books, records and documents of the Parties and computer records and fax records will be accepted as evidence pursuant to Code of Civil Procedure No. 6100, and the user accepts that the user will not object to these records.

11. Governing Law and Resolution of Disputes
11.1. Turkish law applies to this Agreement.
11.2. The User’s rights arising from the mandatory (non-waivable) consumer, data protection and similar legislation of the country where the User is located are reserved; the application of Turkish law does not remove these rights. Claims arising from foreign legislation can be submitted to the Company via info@abibasoft.com; the Company evaluates these claims to the extent that they are applicable and the Company has a legal obligation.
11.3. In the resolution of any dispute arising from the application or interpretation of this Agreement, subject to mandatory jurisdiction rules, the Courts and Enforcement Offices of Ankara (Central) Courthouse have jurisdiction.

12. Termination of the Service and Return of Data
12.1. The User may terminate the account or subscription through the means offered by the relevant service or by applying to info@abibasoft.com; matters of subscription cancellation, refund of fees and withdrawal are subject to the Order Agreement (S/04) and the Distance Sales Agreement (S/05), and, for purchases made through a mobile application store, to the terms of the relevant store.
12.2. The Company may temporarily or permanently restrict or terminate the account or access to the service in cases of breach of these terms, failure to fulfill the payment obligation, expiry of the subscription or license term, security grounds or a legal obligation. Closing access does not mean that data is immediately deleted; data is retained, deleted or anonymized within the framework of the retention and deletion rules stated in the Personal Data Policy (S/01).
12.3. Before the account is terminated, the User may request a copy of the User’s own content and data through the export functions offered by the service or through a support request; the Company provides this within a reasonable time and in a commonly used format, to the extent technically possible and permitted by legislation. Statutory retention obligations and the rights of third parties are reserved.
12.4. In cases where the Services need to be temporarily interrupted for maintenance, updates, security and improvement, the Company tries to inform the User in advance as far as possible; planned maintenance is deemed a technical failure within the scope of article 1.2.

13. Games, Virtual Items and Rewards
If game or gamification elements, virtual currency, points, badges, rewards and similar virtual items are offered in the Services, these items can be used only within the relevant service; unless expressly stated otherwise in the relevant service, they cannot be converted into cash or any other value, cannot be transferred and cannot be sold among Users; they do not give rise to ownership or a claim right for the User. The rules for earning and using them are stated within the Services; the Company may change, revoke or restrict them for the purpose of preventing cheating or misuse or preserving the balance of the service. If the account is closed, unused virtual items expire, subject to the mandatory provisions of legislation. If virtual items are purchased through mobile application stores, the store’s terms apply. If rewards are offered in return for watching advertising or sponsored content, the nature and duration of the reward are stated in the relevant service.

1) Payment Methods
a) Digital products and services (software subscriptions, licenses, user/device/equipment/storage/capacity packages and digital reports): The fee is paid by credit card on the common payment page at abibasoft.com; payments on this page go through your bank’s 3D Secure verification. For subscription payments, the first charge is made on this page; the fee for subsequent periods is collected in advance at the start of each period from your card stored at the bank with your explicit consent, without 3D Secure approval being requested again in each period.
b) Hardware that Abibasoft produces or procures from its suppliers (physical product): Sold only against an invoice by bank transfer or EFT (Electronic Funds Transfer); you can make the payment to our bank account (TL) shown on the website. The hardware fee is not collected by card on the common payment page.
c) Purchases made through mobile application stores (App Store / Google Play): The relevant store collects the payment; card details are not transmitted to our Company. In these purchases the other party to the sales contract is the relevant store; pricing, renewal, refund and subscription cancellation are subject to the store’s own terms, and refund requests are submitted directly to the store.

2) Order Refund
If your orders are canceled for any possible reason, ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ. initiates the refund of the product price within three business days. Payments made by credit card are refunded to the card with which the payment was made, without your card details being requested; when the amount appears on your card statement depends on your bank’s processing time. For the refund of payments made by bank transfer or EFT, you must notify our Company’s finance officers of your bank account (IBAN) details correctly and completely. Duplicate charges or erroneous transactions caused by a technical error can be reported to info@abibasoft.com; reports are examined on the basis of transaction records.

3) Delivery
Digital products and services are performed electronically; no physical shipment is made. After payment is approved, the relevant right (subscription, license, package) is defined in the system of the software you purchased.
The cargo and delivery provisions below apply only to physical products such as hardware that Abibasoft produces or procures from its suppliers.
We strive to hand the products you have ordered to the cargo company on the same day. For products that take time to supply, the cargo delivery time is 3 business days. You will be informed in the event of a likely delivery delay.
So that product delivery can take place without interruption, please give the address of the place where you are during the day as the delivery address.
Your requests will be processed to be prepared according to the delivery type you determined at the end of the order. The products will be sent from our Ankara-based company with contracted cargo companies. After your orders are approved, they are handed to the cargo company at the latest by the end of 2 (two) business days.
You can discuss different delivery conditions by consulting our customer representative. In addition, cargo deliveries are valid only for Türkiye. The hardware fee is paid by bank transfer or EFT; payment in cash or by credit card on delivery (cash-on-delivery shipment) is not available.

4) Payment Tracking
If the system in question cannot carry out the transaction owing to any problem, our visitor is informed of this on the result of the payment page.

If there is any error in the stated address and the order cannot be delivered, the person who placed the order is contacted.
The validity of the e-mail address given by our visitor is confirmed by an automatic e-mail sent following the transmission of the order.
With regard to the delivery taking place, we are responsible not only to the customer but also to the bank whose credit card system we use.

Please note!
Open and check the packages you think were damaged during shipment in front of the representative of the company from which you receive them. If you think there is any damage to the product, do not accept the product without having the cargo company draw up a report.
Once the product has been received, the cargo company is deemed to have fully performed its duty.
If the product is damaged: Notify the report you have prepared as soon as possible to the e-mail address info@abibasoft.com.
If you carry out these steps, we will begin work on your package and ensure that delivery is repeated as soon as possible.
If you briefly explain in this e-mail why you want to return the product, you will help us in our work on the product.

5) Subscription, Usage Rights and Renewal
This article applies to digital products and services (subscriptions, licenses, packages); it does not apply to physical products.
a) Term and renewal: The subscription is valid for the selected term; the fee for the term is paid in advance at the start of the term by the methods stated in article 1). For subscriptions with recurring payment by a registered card, the fee for the next term is collected from your registered card at the start of the term unless the subscription is canceled. Changes in price, package or scope affect a running subscription from the next term onward; the effective time of changes within a term and any additional fee, if any, are stated in the subscription terms of the relevant service.
b) Periodic capacity entitlements: Periodic capacity entitlements may be included in the subscription or purchased additionally for cost-incurring operations such as notifications (such as SMS and voice calls), artificial intelligence use and storage. These entitlements are renewed at the start of the term; the unused portion does not carry over to the next term, cannot be converted to cash and cannot be transferred. When an entitlement is exhausted, the relevant function may stop until the end of the term or until additional capacity is obtained. Mandatory provisions of legislation are reserved.
c) Usage credit: Some services may operate with usage credit that is purchased or granted as a gift. Credit can be used only in the relevant service, cannot be converted to cash and cannot be transferred (Terms of Use, article 13). If a transaction cannot be completed, the credit deducted may be refunded within the rules of the relevant service.
d) Failure to collect payment: If the fee for the term cannot be collected, our Company may retry the payment and may inform you; if the failure to collect payment continues, the subscription may be terminated and access to the service may be restricted in accordance with article 12 of the Terms of Use (S/03).
e) Cancellation, refund and expiry: Unless otherwise stated in the relevant service, the subscription is canceled so as to expire at the end of the current term; unless the fee is refunded, the rights of a canceled subscription continue until the end of the current term. If the subscription is canceled within 14 (fourteen) days from the day the fee for the relevant term was collected, a refund of the fee is accepted and made in accordance with the procedure in article 2); if it is canceled after 14 (fourteen) days have passed, no refund of the fee is made; the termination provision below is reserved for subscriptions taken as a consumer. For subscriptions taken as a consumer, the agreement is concluded for an indefinite term and the selected term is the interval at which the fee is invoiced; the consumer may terminate the subscription at any time without giving a reason and without paying a contractual penalty. Notice of termination is given through the means offered by the service or to info@abibasoft.com; the termination request is fulfilled within 7 (seven) days at the latest, no fee is charged to the consumer for the period after the termination takes effect, and the portion of the amount paid by the consumer that corresponds to the remaining days is refunded, without deduction, in accordance with the procedure in article 2) within 15 (fifteen) days from the time the notice takes effect. The consumer may also choose to cancel the subscription so as to expire at the end of the current term; in that case the rights continue until the end of the term and no refund of the fee is made. A refund of the fee for a termination made within 14 (fourteen) days from the day the fee for the relevant term was collected is made in full. Mandatory provisions of legislation are reserved; the other rights granted to consumers under Article 52 of Law No. 6502 on Consumer Protection and the Subscription Agreements Regulation are also reserved. Closure of access does not mean that data has been deleted; article 12 of the Terms of Use (S/03) applies. Cancellation of subscriptions taken through a mobile application store is done from the store’s subscription management in accordance with paragraph 1-c; the refund of these subscriptions is subject to the store’s terms, and the refund and termination provisions above do not apply to them.
f) Gift entitlements: Our Company may define a term subscription, module or additional capacity entitlement free of charge for certain users or institutions. A gift entitlement expires automatically at the end of the period for which it was defined; it is not regarded as a purchase and is not subject to refund or transfer in exchange for money.

DISTANCE SALES AGREEMENT

SCOPE
This agreement applies to the sale of Abibasoft’s digital products and services (software subscriptions, licenses, user/device/equipment/storage/capacity packages and digital reports) and of physical products such as hardware that Abibasoft produces or procures from its suppliers. Digital products and services are performed electronically; provisions relating to cargo fees, shipment, delivery time, invoice delivery and physical return of the product apply only to physical products. Physical products are sold only against an invoice by Bank Transfer or EFT; payment by credit card is accepted only for digital products and services, on the common payment page.
This agreement does not apply to purchases made through mobile application stores; in these purchases the other party to the sales contract is the relevant store (Order Agreement, paragraph 1-c). Purchases made for commercial or professional purposes are not regarded as consumer transactions; the provisions specific to consumers (e.g. the right of withdrawal) of Law No. 6502 and of the Distance Contracts Regulation do not apply to these purchases.

1. PARTIES
This Agreement has been signed between the following parties within the framework of the terms and conditions stated below.
A. ‘BUYER’; (hereinafter referred to in the agreement as the “BUYER”)
B. ‘SELLER’; (hereinafter referred to in the agreement as the “SELLER”)
ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ.
Ankara Teknopark, İvedik OSB Mh. 2224. Cd. No: 1/115 Yenimahalle/ANKARA
İvedik Tax Office 0022111366
By accepting this agreement, the BUYER accepts in advance that, if the BUYER confirms the order that is the subject of the agreement, the BUYER will be under the obligation to pay the price of the ordered goods and any additional charges stated, such as the cargo fee, if any, and taxes, and that the BUYER has been informed of this.

2. DEFINITIONS
In the implementation and interpretation of this agreement, the terms written below shall express the explanations written opposite them.
LAW: Law No. 6502 on Consumer Protection,
REGULATION: the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188)
SERVICE: the subject of any consumer transaction other than the supply of goods, made or undertaken to be made in return for a fee or benefit,
SELLER: the company that offers goods to the consumer within its commercial or professional activities, or that acts in the name or on behalf of the one that offers goods,
BUYER: the natural or legal person who acquires, uses or benefits from a good or service for non-commercial and non-professional purposes,
SITE: the SELLER’s website,
ORDERING PARTY: the natural or legal person who requests a good or service through the SELLER’s website,
PARTIES: the SELLER and the BUYER,
AGREEMENT: this agreement concluded between the SELLER and the BUYER,
GOODS: means movable property that is the subject of the purchase, and intangible goods such as software, audio, video and the like prepared for use in electronic form.

3. SUBJECT
This Agreement regulates the rights and obligations of the parties, in accordance with the provisions of Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, regarding the sale and delivery of the product, whose features and sales price are stated below, that the BUYER has ordered electronically through the SELLER’s website.
The prices listed and announced on the site are the sales price. The announced prices and promises are valid until they are updated and changed. Prices announced for a limited period are valid until the end of the stated period.

4. SELLER INFORMATION
Title: ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ.
Address: Ankara Teknopark, İvedik OSB Mh. 2224. Cd. No: 1/115 Yenimahalle/ANKARA
Telephone: +90 850 840 76 91
E-mail: info@abibasoft.com

5. BUYER INFORMATION
It will be drawn up according to the information given after the order.

6. ORDERING PARTY INFORMATION
It will be drawn up after the order.

7. INFORMATION ON THE PRODUCT(S) SUBJECT TO THE AGREEMENT
7.1. The main features of the goods / product(s) / service (type, quantity, brand/model, color, number) are published on the SELLER’s website. If a campaign has been organized by the Seller, you can review the main features of the relevant product during the campaign period. It is valid until the campaign date.
7.2. The prices listed and announced on the site are the sales price. The announced prices and promises are valid until they are updated and changed. Prices announced for a limited period are valid until the end of the stated period.
7.3. The sales price of the goods or service subject to the agreement, including all taxes, will be drawn up at the end of the purchase.
7.4. For physical products, the cargo fee, which is the product shipping cost, will be paid by the BUYER; no cargo fee arises for digital products and services.

8. INVOICE INFORMATION
It will be filled in according to the information given by the owner of the purchase.
Invoice delivery: For physical products, the invoice will be delivered with the order to the invoice address during delivery of the order. This provision does not apply to digital products and services, since there is no physical delivery.

9. GENERAL PROVISIONS
9.1. The BUYER accepts, declares and undertakes that the BUYER has read and been informed of the preliminary information on the main features, sales price and payment method of the product subject to the agreement, and on delivery, on the SELLER’s website, and has given the necessary confirmation electronically. By confirming the Preliminary Information electronically, the BUYER also accepts, declares and undertakes that, before the distance sales contract is concluded, the BUYER has correctly and completely obtained the address that the SELLER must give to the BUYER, the main features of the ordered products, the price of the products including taxes, and the payment and delivery information.
9.2. Each product subject to the agreement is delivered to the BUYER or to the person and/or institution at the address indicated by the BUYER, within the period stated in the preliminary information section of the website, depending on the distance of the BUYER’s place of residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER’s right to terminate the agreement is reserved.
9.3. The SELLER accepts, declares and undertakes to deliver the product subject to the Agreement complete, in conformity with the features stated in the order, and with warranty documents, if any, user manuals and the information and documents required by the work; to perform the work free of any defect, soundly according to the requirements of the legal legislation, in a manner conforming to standards, on the basis of honesty and integrity; to maintain and improve service quality; to show the necessary attention and care during performance of the work; and to act with prudence and foresight.
9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining the BUYER’s express consent before the performance obligation arising from the agreement expires.
9.5. If performance of the ordered product or service becomes impossible and the SELLER cannot fulfill its obligations under the agreement, the SELLER accepts, declares and undertakes to notify the consumer of this in writing within 3 days from the date it learns of it, and to refund the total price to the BUYER within a period of 14 days.
9.6. The BUYER accepts, declares and undertakes that the BUYER will confirm this Agreement electronically for delivery of the product subject to the Agreement, and that if for any reason the price of the product subject to the agreement is not paid and/or is canceled in bank records, the SELLER’s obligation to deliver the product subject to the agreement will end.
9.7. The BUYER accepts, declares and undertakes that, if after the product subject to the Agreement has been delivered to the BUYER or to the person and/or institution at the address indicated by the BUYER, the price of the product is not paid to the SELLER by the relevant bank or financial institution as a result of the BUYER’s credit card being used unlawfully by unauthorized persons, the BUYER will return the product subject to the Agreement to the SELLER within 3 days, with the shipping cost borne by the SELLER.
9.8. If the SELLER cannot deliver the product subject to the agreement within the period due to force majeure events, such as the occurrence of circumstances that develop beyond the will of the parties, cannot be foreseen in advance and prevent and/or delay the parties from fulfilling their obligations, the SELLER accepts, declares and undertakes to notify the BUYER of the situation. The BUYER is also entitled to demand from the SELLER that the order be canceled, that the product subject to the agreement be replaced with an equivalent, if any, and/or that the delivery period be postponed until the preventing circumstance ceases. If the order is canceled by the BUYER, for payments the BUYER made in cash, the product amount is paid to the BUYER in cash and in a lump sum within 14 days. For payments the BUYER made by credit card, the product amount is refunded to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER accepts, declares and undertakes that the average process for the amount refunded by the SELLER to the credit card to be reflected by the bank in the BUYER’s account may take 2 to 3 weeks, that how this amount appears in the BUYER’s accounts after being refunded to the bank depends entirely on the bank’s transaction process, and that the BUYER therefore cannot hold the SELLER responsible for possible delays.
9.9. The SELLER has the right to reach the BUYER by letter, e-mail, SMS, telephone call and other means, for communication, marketing, notification and other purposes, through the address, e-mail address, landline and mobile telephone lines and other contact details stated by the BUYER in the registration form on the site or later updated by the BUYER. By accepting this agreement, the BUYER accepts and declares that the SELLER may carry out the communication activities stated above directed at the BUYER.
9.10. The BUYER will inspect the goods/service subject to the agreement before receiving them; the BUYER will not accept from the cargo company damaged and defective goods/service, such as dented, broken or with torn packaging. The goods/service received will be deemed undamaged and sound. The duty to protect the goods/service with care after delivery belongs to the BUYER. If the right of withdrawal is to be exercised, the goods/service must not be used. The invoice must be returned.
9.11. If the BUYER and the credit card holder used during the order are not the same person, or if a security vulnerability concerning the credit card used in the order is detected before the product is delivered to the BUYER, the SELLER may request from the BUYER the credit card holder’s identity and contact information, the statement of the credit card used in the order for the previous month, or a letter from the card holder’s bank stating that the credit card belongs to the holder. The order will be frozen for the time until the BUYER provides the information/documents requested, and if the said requests are not met within 24 hours, the SELLER has the right to cancel the order.
9.12. The BUYER declares and undertakes that the personal and other information given when registering as a member on the SELLER’s website is true, and that the BUYER will compensate in cash and in a lump sum, immediately upon the SELLER’s first notice, all damages the SELLER will suffer because this information is untrue.
9.13. The BUYER accepts and undertakes from the outset to comply with, and not to violate, the provisions of the legal legislation while using the SELLER’s website. Otherwise, all legal and criminal liabilities that arise will bind the BUYER entirely and exclusively.
9.14. The BUYER cannot use the SELLER’s website in any way that disturbs public order, is contrary to general morality, disturbs and harasses others, for a purpose contrary to the laws, or in a manner that infringes the material and moral rights of others. In addition, the member cannot carry out activities (spam, viruses, Trojan horses, etc.) that prevent or make it difficult for others to use the services.
9.15. Through the SELLER’s website, links may be given to other websites and/or other content that are not under the SELLER’s control and/or that are owned and/or operated by other third parties. These links are placed to provide ease of navigation to the BUYER; they do not endorse any website or the person who operates that site, and do not constitute any warranty regarding the information contained on the linked website.
9.16. A member who violates one or more of the articles listed in this agreement is personally liable, criminally and legally, for this violation and shall hold the SELLER harmless from the legal and criminal consequences of these violations. In addition, if the matter is brought into the legal domain because of this violation, the SELLER’s right to claim compensation from the member for non-compliance with the membership agreement is reserved.

10. RIGHT OF WITHDRAWAL
10.1. If the distance contract is for the sale of goods, the BUYER may exercise the right of withdrawal from the agreement by rejecting the goods, within 14 (fourteen) days from the date the product is delivered to the BUYER or to the person/institution at the address indicated by the BUYER, provided that the SELLER is notified, without assuming any legal or criminal liability and without giving any reason. In distance contracts for the provision of services, this period starts from the date the agreement is signed. The right of withdrawal cannot be exercised in service contracts whose performance has begun with the consumer’s approval before the withdrawal period expires. The costs arising from exercising the right of withdrawal are borne by the SELLER. The SELLER has not provided for any carrier for returns and has not specified any carrier in the preliminary information; therefore no fee whatsoever relating to the return cost is requested from the BUYER. By accepting this agreement, the BUYER accepts in advance that the BUYER has been informed about the right of withdrawal.
10.2. In order to exercise the right of withdrawal, it is a condition that written notice be given to the SELLER by registered mail with return receipt, fax or e-mail within the 14 (fourteen) day period, and that the product has not been used within the framework of the “Products for Which the Right of Withdrawal Cannot Be Exercised” provisions regulated in this agreement. If this right is exercised,
a) The invoice of the product delivered to a third party or to the BUYER (if the invoice of the product wished to be returned is a corporate invoice, it must be sent together with the return invoice issued by the institution when returning. Returns of orders whose invoice is issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued).
b) The return form,
c) The boxes and packaging of the products to be returned must be delivered complete and undamaged, together with standard accessories, if any.
d) In the sale of goods, the SELLER is obliged to refund to the BUYER all payments collected, including delivery costs where applicable, and the documents that put the BUYER under debt, within 14 (fourteen) days from the date the goods subject to withdrawal are delivered to the carrier specified for return in the preliminary information (from the date the goods reach the SELLER, if they are returned by a carrier other than the one provided for return); where the right of withdrawal is exercised before the goods are delivered, and in service contracts, within 14 (fourteen) days from the date the withdrawal notice reaches the SELLER. Unless the SELLER offers to take the goods back itself, the BUYER is obliged to send the goods back to the SELLER or to the person authorized by the SELLER within 14 (fourteen) days from the date the BUYER gave the withdrawal notice.
e) If the value of the goods decreases for a reason arising from the BUYER’s fault, or return becomes impossible, the BUYER is obliged to compensate the SELLER’s losses in proportion to the BUYER’s fault. However, the BUYER is not responsible for changes and deterioration occurring within the withdrawal period due to proper use of the goods or product.
f) If the amount falls below the campaign threshold set by the SELLER because of exercising the right of withdrawal, the discount amount benefited from under the campaign is canceled.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
a) Contracts for goods or services whose price changes depending on fluctuations in the financial markets and is not under the control of the seller or provider.
b) Contracts for goods prepared in line with the consumer’s wishes or personal needs.
c) Contracts for the delivery of goods that may spoil quickly or whose expiry date may pass.
ç) Contracts for the delivery of goods whose protective elements such as packaging, tape, seal or package have been opened after delivery, and whose return is not suitable for health and hygiene reasons.
d) Contracts for goods that, after delivery, become mixed with other products and by their nature cannot be separated.
e) Contracts for books, digital content and computer consumables supplied in a tangible medium, where the protective elements such as packaging, tape, seal or package of the goods have been opened after delivery.
f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those supplied under a subscription contract.
g) Contracts for accommodation, carriage of goods, car rental, supply of food and beverages, and leisure activities for entertainment or recreation, which are to be performed on a specific date or within a specific period.
ğ) Contracts for services performed instantly in electronic form or intangible goods delivered instantly to the consumer.
h) Contracts for services whose performance has begun with the consumer’s approval before the withdrawal period expires.

12. DEFAULT AND ITS LEGAL CONSEQUENCES
If the BUYER makes payments by credit card and falls into default, the BUYER accepts, declares and undertakes that the BUYER will pay interest within the framework of the credit card agreement between the card holder and the bank and will be liable to the bank. In this case the relevant bank may resort to legal remedies; it may claim the costs incurred and the attorney’s fee from the BUYER; and in any case, if the BUYER falls into default because of the BUYER’s debt, the BUYER accepts, declares and undertakes to pay the loss and damage suffered by the SELLER due to late performance of the debt.

13. COMPETENT COURT
In disputes arising from this agreement, complaints and objections are submitted, for disputes below the monetary limit stated in article 68 of Law No. 6502, which is increased every year at the revaluation rate and applied accordingly, to the consumer arbitration committee at the place where the consumer resides or where the consumer transaction was made (to the district governorship where there is no consumer arbitration committee). Applications to the consumer arbitration committee cannot be made for disputes above this limit; for these disputes, application is made to the consumer court, provided that a mediator has been applied to before filing the lawsuit in accordance with article 73/A of the Law.
This Agreement is made for commercial purposes.

14. EFFECT
The BUYER is deemed to have accepted all terms of this agreement when the BUYER makes the payment for the order placed through the Site. The SELLER is obliged to make the necessary software arrangements so as to obtain confirmation, before the order takes place, that this agreement has been read and accepted by the BUYER on the site.
SELLER: ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ.
BUYER: To be determined after the sale.

PRELIMINARY INFORMATION FORM

SCOPE
This form applies to the sale of Abibasoft’s digital products and services (software subscriptions, licenses, user/device/equipment/storage/capacity packages and digital reports) and of physical products such as hardware that Abibasoft produces or procures from its suppliers. Digital products and services are performed electronically; provisions relating to cargo fees, shipment, delivery time, invoice delivery and physical return of the product apply only to physical products. Physical products are sold only against an invoice by Bank Transfer or EFT; payment by credit card is accepted only for digital products and services, on the common payment page.
This form does not apply to purchases made through mobile application stores; in these purchases the other party to the sales contract is the relevant store (Order Agreement, paragraph 1-c). Purchases made for commercial or professional purposes are not regarded as consumer transactions; the provisions specific to consumers (e.g. the right of withdrawal) of Law No. 6502 and of the Distance Contracts Regulation do not apply to these purchases.

1. SUBJECT
The subject of this Sales Agreement Preliminary Information Form is the rights and obligations of the parties, in accordance with the provisions of Law No. 6502 on Consumer Protection and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188), regarding the sale and delivery of the product(s), whose features and sales price are stated below, that the SELLER sells to the ORDERING PARTY/BUYER. By accepting this preliminary information form, the BUYER accepts in advance that, if the BUYER confirms the order that is the subject of the agreement, the BUYER will be under the obligation to pay the price of the ordered goods and any additional charges stated, such as the cargo fee and taxes, if any, and that the BUYER has been informed of this.

2. SELLER INFORMATION
Title: ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ.
Address: Ankara Teknopark, İvedik OSB Mh. 2224. Cd. No: 1/115 Yenimahalle/ANKARA
Telephone: +90 850 840 76 91
E-mail: info@abibasoft.com

3. BUYER INFORMATION (Hereinafter referred to as the BUYER.)
It will be drawn up in line with the information declared by the BUYER.

4. ORDERING PARTY INFORMATION (Hereinafter referred to as the ORDERING PARTY.)
It will be drawn up in line with the information declared by the BUYER.

5. INFORMATION ON THE PRODUCT(S) SUBJECT TO THE AGREEMENT
5.1. The main features of the goods / product(s) / service (type, quantity, brand/model, color, number) are shown on the SELLER’s website. You can review the main features of the product during the campaign period. It is valid until the campaign date.
5.2. The prices listed and announced on the site are the sales price. The announced prices and promises are valid until they are updated and changed. Prices announced for a limited period are valid until the end of the stated period.
If there is a product shipping cost, the cargo fee will be paid by the BUYER unless otherwise stated.

6. GENERAL PROVISIONS
6.1. The BUYER accepts, declares and undertakes that the BUYER has read and been informed of the preliminary information on the main features, sales price and payment method of the product subject to the agreement, and on delivery, on the SELLER’s website, and has given the necessary confirmation electronically. By confirming the Preliminary Information electronically, the BUYER also accepts, declares and undertakes that, before the distance sales contract is concluded, the BUYER has correctly and completely obtained the address that the SELLER must give to the BUYER, the main features of the ordered products, the price of the products including taxes, and the payment and delivery information.
6.2. Each product subject to the agreement is delivered to the BUYER or to the person and/or institution at the address indicated by the BUYER, within the period stated in the preliminary information section of the website, depending on the distance of the BUYER’s place of residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER’s right to terminate the agreement is reserved.
6.3. The SELLER accepts, declares and undertakes to deliver the product subject to the agreement complete, in conformity with the features stated in the order, and with warranty documents and user manuals, if any; to perform the work free of any defect, soundly as required by the legal legislation, in a manner conforming to standards, with the information and documents required by the work, on the basis of honesty and integrity; to maintain and improve service quality; to show the necessary attention and care during performance of the work; and to act with prudence and foresight.
6.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining the BUYER’s express consent before the performance obligation arising from the agreement expires.
6.5. If performance of the ordered product or service becomes impossible and the SELLER cannot fulfill its obligations under the agreement, the SELLER accepts, declares and undertakes to notify the consumer of this in writing within 3 days from the date it learns of it, and to refund the total price to the BUYER within a period of 14 days.
6.6. The BUYER accepts, declares and undertakes that the BUYER will confirm this Preliminary Information Form electronically for delivery of the product subject to the agreement, and that if for any reason the price of the product subject to the agreement is not paid and/or is canceled in bank records, the SELLER’s obligation to deliver the product subject to the agreement will end.
6.7. The BUYER accepts, declares and undertakes that, if after the product subject to the agreement has been delivered to the BUYER or to the person and/or institution at the address indicated by the BUYER, the price of the product is not paid to the SELLER by the relevant bank or financial institution as a result of the BUYER’s credit card being used unlawfully by unauthorized persons, the BUYER will return the product subject to the agreement to the SELLER within 3 days, with the shipping cost borne by the SELLER.
6.8. If the SELLER cannot deliver the product subject to the agreement within the period due to force majeure events, such as the occurrence of circumstances that develop beyond the will of the parties, cannot be foreseen in advance and prevent and/or delay the parties from fulfilling their obligations, the SELLER accepts, declares and undertakes to notify the BUYER of the situation. The BUYER is also entitled to demand from the SELLER that the order be canceled, that the product subject to the agreement be replaced with an equivalent, if any, and/or that the delivery period be postponed until the preventing circumstance ceases. If the order is canceled by the BUYER, for payments the BUYER made in cash, the product amount is paid to the BUYER in cash and in a lump sum within 14 days. For payments the BUYER made by credit card, the product amount is refunded to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER accepts, declares and undertakes that the average process for the amount refunded by the SELLER to the credit card to be reflected by the bank in the BUYER’s account may take 2 to 3 weeks, that how this amount appears in the BUYER’s accounts after being refunded to the bank depends entirely on the bank’s transaction process, and that the BUYER therefore cannot hold the SELLER responsible for possible delays.

7. INVOICE INFORMATION
It will be drawn up in line with the information declared by the BUYER.
Invoice delivery: For physical products, the invoice will be delivered with the order to the invoice address during delivery of the order. This provision does not apply to digital products and services, since there is no physical delivery.

8. RIGHT OF WITHDRAWAL
8.1. If the distance contract is for the sale of goods, the BUYER may exercise the right of withdrawal from the agreement by rejecting the goods, within 14 (fourteen) days from the date the product is delivered to the BUYER or to the person/institution at the address indicated by the BUYER, provided that the SELLER is notified, without assuming any legal or criminal liability and without giving any reason. In distance contracts for the provision of services, this period starts from the date the agreement is signed. The right of withdrawal cannot be exercised in service contracts whose performance has begun with the consumer’s approval before the withdrawal period expires. The costs arising from exercising the right of withdrawal are borne by the SELLER. The SELLER has not provided for any carrier for returns and has not specified any carrier in the preliminary information; therefore no fee whatsoever relating to the return cost is requested from the BUYER. By accepting this agreement, the BUYER accepts in advance that the BUYER has been informed about the right of withdrawal.
8.2. In order to exercise the right of withdrawal, it is a condition that written notice be given to the SELLER by registered mail with return receipt, fax or e-mail within the 14 (fourteen) day period, and that the product has not been used within the framework of the “Products for Which the Right of Withdrawal Cannot Be Exercised” provisions regulated in this agreement. If this right is exercised,
8.2.1. The invoice of the product delivered to a third party or to the BUYER (if the invoice of the product wished to be returned is a corporate invoice, it must be sent together with the return invoice issued by the institution when returning. Returns of orders whose invoice is issued in the name of institutions cannot be completed unless a RETURN INVOICE is issued).
8.2.2. The return form,
8.2.3. The boxes and packaging of the products to be returned must be delivered complete and undamaged, together with standard accessories, if any.
8.2.4. In the sale of goods, the SELLER is obliged to refund to the BUYER all payments collected, including delivery costs where applicable, and the documents that put the BUYER under debt, within 14 (fourteen) days from the date the goods subject to withdrawal are delivered to the carrier specified for return in the preliminary information (from the date the goods reach the SELLER, if they are returned by a carrier other than the one provided for return); where the right of withdrawal is exercised before the goods are delivered, and in service contracts, within 14 (fourteen) days from the date the withdrawal notice reaches the SELLER. Unless the SELLER offers to take the goods back itself, the BUYER is obliged to send the goods back to the SELLER or to the person authorized by the SELLER within 14 (fourteen) days from the date the BUYER gave the withdrawal notice.
8.2.5. If the value of the goods decreases for a reason arising from the BUYER’s fault, or return becomes impossible, the BUYER is obliged to compensate the SELLER’s losses in proportion to the BUYER’s fault. However, the BUYER is not responsible for changes and deterioration occurring within the withdrawal period due to proper use of the goods or product.
8.2.6. If the amount falls below the campaign threshold set by the SELLER because of exercising the right of withdrawal, the discount amount benefited from under the campaign is canceled.

9. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
9.1. a) Contracts for goods or services whose price changes depending on fluctuations in the financial markets and is not under the control of the seller or provider.
b) Contracts for goods prepared in line with the consumer’s wishes or personal needs.
c) Contracts for the delivery of goods that may spoil quickly or whose expiry date may pass.
ç) Contracts for the delivery of goods whose protective elements such as packaging, tape, seal or package have been opened after delivery, and whose return is not suitable for health and hygiene reasons.
d) Contracts for goods that, after delivery, become mixed with other products and by their nature cannot be separated.
e) Contracts for books, digital content and computer consumables supplied in a tangible medium, where the protective elements such as packaging, tape, seal or package of the goods have been opened after delivery.
f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those supplied under a subscription contract.
g) Contracts for accommodation, carriage of goods, car rental, supply of food and beverages, and leisure activities for entertainment or recreation, which are to be performed on a specific date or within a specific period.
ğ) Contracts for services performed instantly in electronic form or intangible goods delivered instantly to the consumer.
h) Contracts for services whose performance has begun with the consumer’s approval before the withdrawal period expires.
9.2. The BUYER’s applications regarding complaints and objections are submitted, for disputes below the monetary limit stated in article 68 of Law No. 6502, which is increased every year at the revaluation rate and applied accordingly, to the consumer arbitration committee at the place where the consumer resides or where the consumer transaction was made (to the district governorship where there is no consumer arbitration committee). Applications to the consumer arbitration committee cannot be made for disputes above this limit; for these disputes, application is made to the consumer court, provided that a mediator has been applied to before filing the lawsuit in accordance with article 73/A of the Law.
This Agreement is made for commercial purposes.

SELLER: ABİBASOFT YAZILIM DANIŞMANLIK LTD. ŞTİ.